DaaSu CRM: simple CRM software for Indian small businesses

DaaSu CRM is simple CRM software for small and mid-sized Indian businesses. You capture leads, record calls, WhatsApp conversations and follow-ups against each lead, move deals through pipeline stages and see which follow-ups are due. It is one app in DaaSu, next to tasks, HR and GST billing. DaaSu CRM starts at ₹499 a month (Starter tier) plus applicable GST.

How a lead moves through DaaSu CRM

  • 1. Capture the lead: Add a lead by hand, or import a list of leads in bulk. Each lead keeps its contact details in one place.
  • 2. Follow up: Record each call, visit or WhatsApp conversation as an activity and set the next follow-up, so the next step always has a date.
  • 3. Move it through the pipeline: Move a lead between pipeline stages on the board. Your team sees which deals are early, active or ready to close.
  • 4. Close and carry on: Once a lead becomes a customer, keep working with them in the same DaaSu workspace, for example with tasks and GST invoices.

What you can do with DaaSu CRM

  • Lead and customer records: Keep names, phone numbers and details for every lead and customer instead of scattered notes and spreadsheets.
  • Activities and follow-ups: Log calls, meetings and WhatsApp conversations on the lead and schedule the next follow-up. Overdue follow-ups stay visible.
  • Pipeline board: See leads grouped by stage as columns, and move them as the conversation progresses.
  • Bulk lead import: Bring in an existing lead list instead of typing each lead again.
  • Customer campaigns (limited beta): Send SMS or WhatsApp campaigns to your own customer list, with opt-out handling. Message credits apply and setup is needed.
  • Connected to the rest of DaaSu: Create a task for a follow-up, or raise a GST invoice for a customer, without leaving DaaSu.

Example workflows

These illustrate how teams use the features above. They are not customer case studies.

  • Service business with phone enquiries: Every enquiry becomes a lead with the caller’s details. The owner schedules a call-back, logs the outcome and moves the lead to the quotation stage.
  • Small sales team: Each salesperson works their own leads. The manager opens the board to see which deals are stuck in a stage and which follow-ups are overdue.
  • Agency with long sales cycles: A lead stays in the pipeline for weeks. Each meeting and WhatsApp conversation is logged, so anyone picking it up can read the history.

What DaaSu CRM does not do

A CRM is easiest to choose when its limits are clear.

  • No automatic WhatsApp follow-ups: DaaSu records a WhatsApp conversation as an activity. It does not send follow-up messages to leads on its own, and it is not a WhatsApp-first CRM.
  • No predictive lead scoring: There is no automatic scoring or forecasting of which leads will close.
  • No email sequences: DaaSu does not run automated email drip sequences.
  • No lead sync from marketplaces or property portals: Leads come in by hand, by import or through your own channels.

DaaSu CRM compared with spreadsheets and chat

A comparison of ways of working, not of named products.

  • One record per lead; DaaSu CRM: Yes, with history; Spreadsheet: One row, history is lost; WhatsApp and phone contacts: Spread across chats
  • Next follow-up with a date; DaaSu CRM: Set on the lead, overdue ones stay visible; Spreadsheet: Only if you add a column; WhatsApp and phone contacts: Remembered or forgotten
  • See the deals by stage; DaaSu CRM: Pipeline board; Spreadsheet: Manual filters; WhatsApp and phone contacts: Not possible
  • Shared across the team; DaaSu CRM: Same workspace; Spreadsheet: Version copies; WhatsApp and phone contacts: Locked in one phone
  • Connected to tasks and billing; DaaSu CRM: Same DaaSu workspace; Spreadsheet: Copy and paste; WhatsApp and phone contacts: No

Common questions

What is CRM software?

CRM software keeps every lead and customer in one place, records each conversation, and reminds the team of the next follow-up. It replaces tracking sales through notes, spreadsheets and chat messages.

What can I do with DaaSu CRM?

You can capture and import leads, log calls and WhatsApp conversations as activities, schedule follow-ups, move leads through pipeline stages and organise customer details. Customer campaigns are available in limited beta.

Does DaaSu CRM work with WhatsApp?

You can log a WhatsApp conversation on a lead as an activity. DaaSu does not send automatic WhatsApp follow-ups to leads. WhatsApp and SMS campaigns to your customer list are in limited beta, need setup, and use message credits.

Who is DaaSu CRM for?

Sales teams, agencies and service businesses that want a simple way to capture leads, manage follow-ups and see their pipeline without a heavy CRM.

Can I import my existing leads?

Yes. You can import a list of leads in bulk instead of entering each one by hand.

Does DaaSu CRM score leads or predict which will close?

No. There is no predictive lead scoring or sales forecasting. You decide priorities from the pipeline and follow-up dates.

Can the team see each other’s leads?

Leads live in a shared DaaSu workspace. Roles and permission groups control who can see and change what.

Is DaaSu CRM different from a spreadsheet?

Yes. A lead keeps its full history, every follow-up has a date, overdue ones stay visible and the whole team works from the same record.

Does DaaSu CRM connect to tasks and billing?

Yes, within the same DaaSu workspace. For example, you can create a task for a follow-up or a GST invoice for a customer.

How much does DaaSu CRM cost?

DaaSu CRM is available as an individual app, with Starter, Professional and Business tiers. DaaSu CRM starts at ₹499 a month on the Starter tier. All prices are plus applicable GST. Book a demo to see it on your workflow.